<!-- If the browser does not support frames put the first topic content here --> <div class="WordSection1"> <p class="MsoNormal" style='margin-top:6.0pt;line-height:120%'> <span style='font-size:12.0pt;line-height:120%;color:#FF9900'>USER MANUAL</span></p> <p class="MsoNormal" style='margin-top:6.0pt;line-height:120%'> <b><i><span style= 'font-size:12.0pt;line-height:120%;color:blue'>PART 1 / FRONT PANEL / B2B PORTAL</span></i></b></p> <p class="MsoNormal" style='margin-top:6.0pt;line-height:120%'> <span style= 'font-size:12.0pt;line-height:120%;color:#695D46'>Version-1.0</span></p> <p class="MsoNormal" style='margin-top:6.0pt;line-height:120%'> </p> <p class="MsoNormal" style='margin-top:6.0pt;line-height:120%'> <img width="630" height="370" id="image81.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image001.gif" alt= "image" name="image81.png" /></p> <p class="MsoNormal" style='margin-top:6.0pt;line-height:120%'> </p> <p class="MsoNormal" style='margin-top:6.0pt;line-height:120%'> </p> <p class="MsoNormal" style='margin-top:6.0pt;line-height:120%'> </p> <p class="MsoNormal" style='margin-top:6.0pt;line-height:normal'> <span style= 'font-size:12.0pt;color:#FF9900'> SHRAVANI JOSHI</span></p> <p class="MsoNormal" align="center" style= 'text-align:center;line-height:120%'><span style= 'font-size:12.0pt;line-height:120%;color:#695D46'> </span> <span style= 'font-size:12.0pt;line-height:120%;color:#4A86E8'>Quality Analyst</span></p> <p class="MsoNormal" style='line-height:120%'><span style= 'font-size:12.0pt; line-height:120%;color:#695D46'> Iween Software Solutions Pvt.Limited, Bangalore</span></p> <p class="MsoNormal" style='line-height:120%'> </p> <p class="MsoNormal" style='line-height:120%'> </p> <p class="MsoNormal" style='line-height:120%'> </p> <p class="MsoNormal" style='line-height:120%'> </p> <p class="MsoNormal" style='line-height:120%'> </p> <p class="MsoNormal" style='line-height:120%'> </p> <p class="MsoNormal" style='line-height:120%'> </p> <p class="MsoNormal" style='line-height:120%'> </p> <p class="MsoNormal" style='line-height:120%'><b><span style= 'font-size:12.0pt; line-height:120%'> </span></b></p> <p class="MsoNormal" style='line-height:120%'><b><span style= 'font-size:12.0pt; line-height:120%'> </span></b></p> <p class="MsoNormal" style='line-height:120%'><b><span style= 'font-size:12.0pt; line-height:120%'> </span></b></p> <p class="MsoNormal" style='line-height:120%'><b><span style= 'font-size:12.0pt; line-height:120%'>Front Panel / User Manual / template 12</span></b></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%'>Index:</span></p> <p class="MsoTocHeading">Contents</p> <p class="MsoNormal"> </p> <p class="MsoToc1"><a href="start.htm#_Toc461012613">1.What does Iween’s <span style='background:white'>Nextra B2B</span> portal front panel consists of ?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>4</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012614">2.How can agent register in to the portal?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>4</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012615">3.How to Log into the system?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>8</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012616">4.How to reset password?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>8</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012617">5.How to do one way flight search (Domestic,International) and book a flight?<span style= 'color:windowtext; display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>9</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012618">5.1 How to do a Round trip flight search(Domestic/International) and book a flight?<span style= 'color:windowtext; display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>20</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012619">5.2 How to do Domestic multi city flight search and book a flight?<span style= 'color:windowtext;display:none; text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>28</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012620">5.3 How to do GDS multi city flight search and book a flight?<span style= 'color:windowtext;display:none;text-decoration: none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>32</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012621">6.How to search and book a Hotel?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>37</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012622">7.How to search for a Bus and do a booking?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>42</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012623">8.How to search for a Holiday package?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>44</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012624">8.1 How to do mobile/dth recharge ?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>46</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012625">9.How to view Profile details?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>47</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012626">9.1 How to change password from profile details page?<span style= 'color:windowtext;display:none;text-decoration: none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>48</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012627">9.2 How to emulate a customer?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>48</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012628">9.3 How to check the balance?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>49</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012629">9.4 How to top up(add money)the account ?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>50</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012630">9.5 How to go to admin panel?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>52</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012631"><span style= 'background:white'>10.How to Manage cart?</span><span style= 'color:windowtext;display:none;text-decoration: none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>53</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012632">10.1 How to see my booking list (View Ticket copy,Invoice, raise cancel request, reschedule request)?<span style= 'color:windowtext;display:none;text-decoration:none'> </span> <span style= 'color:windowtext;display:none;text-decoration:none'>53</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012633">10.2 How to view the pax calendar ?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>58</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012634">10.3 How to view the ledger?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>59</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012635">10.4 How to view commissions from front panel ?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>61</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012636">10.5 How to do make payment ?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>61</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012637">10.6 How to view the reports?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>63</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012638">10.7 How to add staff ?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>64</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012639">10.8 How to view staff ?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>64</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012640">10.9 How to add agent mark up ?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>65</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012641">10.10 How to check hold queues ?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>67</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc461012642">11.How to raise a support/group request?<span style= 'color:windowtext;display:none;text-decoration:none'>.</span> <span style= 'color:windowtext;display:none;text-decoration:none'>68</span></a></p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#333333; background:white'> </span></p> <h1><a name="_Toc461012613"><span style= 'font-size:14.0pt;line-height:115%; color:#4BACC6'>1.What does Iween’s <span style='background:white'>Nextra B2B</span> portal front panel consists of ?</span></a></h1> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#333333; background:white'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#333333; background:white'> Nextra B2B with its cutting edge technology empowers travel agencies or travel companies for selling travel products online. It is a complete end to end online travel technology solution for travel agencies across geographies.</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><i><span style= 'font-size:12.0pt;line-height:115%; color:#333333;background:white'> Product features - Front Panel:</span></i></p> <p class="MsoNormal"> </p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%;color:#333333;background:white'>❏<span style='font:7.0pt "Times New Roman"'> </span></span> <span style= 'font-size:12.0pt;line-height:115%;color:#333333;background:white'>Flight search</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%;color:#333333;background:white'>❏<span style='font:7.0pt "Times New Roman"'> </span></span> <span style= 'font-size:12.0pt;line-height:115%;color:#333333;background:white'>Hotel search</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%;color:#333333;background:white'>❏<span style='font:7.0pt "Times New Roman"'> </span></span> <span style= 'font-size:12.0pt;line-height:115%;color:#333333;background:white'>Bus search</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%;color:#333333;background:white'>❏<span style='font:7.0pt "Times New Roman"'> </span></span> <span style= 'font-size:12.0pt;line-height:115%;color:#333333;background:white'>Holiday search</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%;color:#333333;background:white'>❏<span style='font:7.0pt "Times New Roman"'> </span></span> <span style= 'font-size:12.0pt;line-height:115%;color:#333333;background:white'>Manage accounts</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%;color:#333333;background:white'>❏<span style='font:7.0pt "Times New Roman"'> </span></span> <span style= 'font-size:12.0pt;line-height:115%;color:#333333;background:white'>View profile</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%;color:#333333;background:white'>❏<span style='font:7.0pt "Times New Roman"'> </span></span> <span style= 'font-size:12.0pt;line-height:115%;color:#333333;background:white'>Manage support requests</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%;color:#333333;background:white'>❏<span style='font:7.0pt "Times New Roman"'> </span></span> <span style= 'font-size:12.0pt;line-height:115%;color:#333333;background:white'>Sign out of the system</span></p> <p class="MsoNormal"> </p> <h1><a name="_Toc461012614"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>2.How can agent register in to the portal?</span></a></h1> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path:</span> <a href="http://agents.ritcotravels.com/indexpage.jsp"><span style= 'font-size:12.0pt;line-height:115%;color:#1155CC'>http://agents.travels.com/indexpage.jsp</span></a></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 1:</span> <span style='font-size:12.0pt;line-height:115%'>Click on Register button , below the login credentials</span></p> <p class="MsoNormal"><img border="0" width="624" height="97" id= "image254.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image002.gif" alt= "image" name="image254.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'>Fill the Personal details and company details</span></p> <p class="MsoNormal"><img border="0" width="624" height="222" id= "image170.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image003.gif" alt= "image" name="image170.png" /></p> <p class="MsoNormal"><img border="0" width="624" height="346" id= "image10.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image004.gif" alt= "image" name="image10.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>Check box the terms and condition</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 4:</span> <span style='font-size:12.0pt;line-height:115%'>Click on submit button</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 5:</span> <span style='font-size:12.0pt;line-height:115%'>click on the Ok button in the pop up message</span></p> <p class="MsoNormal"><img border="0" width="624" height="163" id= "image317.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image005.gif" alt= "image" name="image317.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 6:</span><span style='font-size:12.0pt;line-height:115%'>click on the ok button for the email sent pop up message</span></p> <p class="MsoNormal"><img border="0" width="624" height="168" id= "image216.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image006.gif" alt= "image" name="image216.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 6.1:</span> <span style='font-size:12.0pt;line-height:115%'>Check the mail in the registered email id</span></p> <p class="MsoNormal"><img border="0" width="624" height="463" id= "image192.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image007.gif" alt= "image" name="image192.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 7:</span> <span style='font-size:12.0pt;line-height:115%'>login with admin/agency staff credentials, profile tab click admin panel, under user tab , there will be pending request, click on that</span></p> <p class="MsoNormal"><img border="0" width="625" height="127" id= "image119.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image008.gif" alt= "image" name="image119.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 8:</span> <span style='font-size:12.0pt;line-height:115%'>click on the process button</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 9:</span> <span style='font-size:12.0pt;line-height:115%'>click on the register button.</span></p> <p class="MsoNormal"><img border="0" width="624" height="386" id= "image104.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image009.gif" alt= "image" name="image104.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue; background:white'>Step 9.1 :</span> <span style='font-size:12.0pt;line-height: 115%'>Go to the user profile in admin panel under customer , and make the status from inactive to active</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 10:</span><span style='font-size:12.0pt;line-height:115%'>Check the registered email id, for the username and password<span style= 'color:#FF9900'>.</span></span></p> <p class="MsoNormal"><img border="0" width="624" height="229" id= "image305.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image010.gif" alt= "image" name="image305.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <h1><a name="_Toc461012615"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>3.How to Log into the system?</span></a></h1> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path:</span><a href="http://agents.ritcotravels.com/indexpage.jsp"><span style='font-size: 12.0pt;line-height:115%;color:#1155CC'>http://agents.travels.com/indexpage.jsp</span></a></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 1:</span><span style='font-size:12.0pt;line-height:115%'>enter the username and password </span></p> <p class="MsoNormal"><img border="0" width="625" height="252" id= "image40.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image011.gif" alt= "image" name="image40.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 2:</span><span style='font-size:12.0pt;line-height:115%'>click on signin button</span></p> <p class="MsoNormal"> </p> <h1><a name="_Toc461012616"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>4.How to reset password?</span></a></h1> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path:</span><a href="http://agents.ritcotravels.com/indexpage.jsp"><span style='font-size: 12.0pt;line-height:115%;color:#1155CC'>http://agents.travels.com/indexpage.jsp</span></a></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 1:</span> <span style='font-size:12.0pt;line-height:115%'>click on forgot? Link</span></p> <p class="MsoNormal"><img border="0" width="624" height="157" id= "image289.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image012.gif" alt= "image" name="image289.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 2</span><span style='font-size:12.0pt;line-height:115%'>: enter the username</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>click on reset</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 4:</span> <span style='font-size:12.0pt;line-height:115%'>mail will be sent to the registered email id.</span></p> <p class="MsoNormal"> </p> <h1><a name="_Toc461012617"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>5.How to do one way flight search (Domestic,International) and book a flight?</span></a></h1> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path:</span> <a href= "http://agents.ritcotravels.com/domesticflights.jsp?lg=English"><span style='font-size:12.0pt;line-height:115%;color:#1155CC'> http://agents.travels.com/domesticflights.jsp?lg=English</span></a></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8; background:white'> Step 1:</span> <span style= 'font-size:12.0pt;line-height:115%'>Select one way radio button</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'>Enter the origin and destination and select from the list</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>Select onward date</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 4:</span> <span style='font-size:12.0pt;line-height:115%'>select the pax number adult/child/infant</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 5:</span> <span style='font-size:12.0pt;line-height:115%'>If required enter the layover time (format: HH:MM),select Fare type, class,preferred airline</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>DOMESTIC ONE WAY FLIGHT SEARCH/BOOKING</span></p> <p class="MsoNormal"><img border="0" width="624" height="276" id= "image283.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image013.gif" alt= "image" name="image283.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6:</span> <span style='font-size:12.0pt;line-height:115%'>In the result page, check box on add to email under the flight</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="276" id= "image31.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image014.gif" alt= "image" name="image31.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.1:</span> <span style='font-size:12.0pt;line-height:115%'>In the left side , there are options for selecting price (price filter), no. of stop overs, flight timings,flight refundable,airlines, select the required options and see the results</span></p> <p class="MsoNormal"><img border="0" width="624" height="345" id= "image306.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image015.gif" alt= "image" name="image306.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.2:</span> <span style='font-size:12.0pt;line-height:115%'>click on the fare rule option below flight , to view fare rules</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%'>Hover mouse over the price to view the fare summary</span></p> <p class="MsoNormal"><img border="0" width="624" height="342" id= "image87.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image016.gif" alt= "image" name="image87.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.3:</span> <span style='font-size:12.0pt;line-height:115%'>click on flight details to view the details,</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="314" id= "image180.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image017.gif" alt= "image" name="image180.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.4:</span> <span style='font-size:12.0pt;line-height:115%'>click on fare breakup option below flight to view the detailed fare breakup</span></p> <p class="MsoNormal"><img border="0" width="624" height="223" id= "image235.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image018.gif" alt= "image" name="image235.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.5:</span> <span style='font-size:12.0pt;line-height:115%'>click on email option in result page, after check boxing add to email option for the required flight.Fill the required details and click on send below text option , to add charges</span><img border="0" width= "127" height="40" id="image243.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image019.gif" alt= "image" name="image243.png" /><img border="0" width="61" height= "41" id="image195.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image020.gif" alt= "image" name="image195.png" /></p> <p class="MsoNormal"><img border="0" width="624" height="318" id= "image100.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image021.gif" alt= "image" name="image100.png" /></p> <p class="MsoNormal"><img border="0" width="624" height="296" id= "image82.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image022.gif" alt= "image" name="image82.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.6:</span> <span style='font-size:12.0pt;line-height:115%'>click on book now button to go to booking page</span> <img border="0" width="89" height="43" id="image277.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image023.gif" alt= "image" name="image277.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.7:</span> <span style='font-size:12.0pt;line-height:115%'>fill the passenger details, check the fare summary. Select the meal plan, seat preference and baggage preference</span></p> <p class="MsoNormal"><img border="0" width="624" height="294" id= "image50.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image024.gif" alt= "image" name="image50.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.8:</span> <span style='font-size:12.0pt;line-height:115%'>checkbox the terms and conditions option and click on book now button</span></p> <p class="MsoNormal"><img border="0" width="624" height="270" id= "image118.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image025.gif" alt= "image" name="image118.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.9 :</span> <span style='font-size:12.0pt;line-height:115%'>check the booking preview</span></p> <p class="MsoNormal"><img border="0" width="624" height="224" id= "image67.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image026.gif" alt= "image" name="image67.png" /></p> <p class="MsoNormal"><img border="0" width="624" height="299" id= "image296.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image027.gif" alt= "image" name="image296.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.10:</span> <span style='font-size:12.0pt;line-height:115%'>check the itinerary generated and click on print to take a print out, click on email option and send email, click on home page to go to portal</span></p> <p class="MsoNormal"><img border="0" width="624" height="302" id= "image19.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image028.gif" alt= "image" name="image19.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%'>---------------------------------------------------------------------------------------------------------------------</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>INTERNATIONAL ONE WAY - FLIGHT SEARCH /BOOKING</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7</span><span style='font-size:12.0pt;line-height:115%'>: do a international search by entering the origin and destination , date , passengers</span></p> <p class="MsoNormal"><img border="0" width="624" height="236" id= "image133.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image029.gif" alt= "image" name="image133.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 7.1:</span> <span style='font-size:12.0pt;line-height:115%'>click on search</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.2:</span> <span style='font-size:12.0pt;line-height:115%'>check the flights in the result page</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.3:</span> <span style='font-size:12.0pt;line-height:115%'>In the left side , there are options for selecting price (price filter), no. of stop overs, flight timings,flight refundable,airlines, select the required options and see the results</span></p> <p class="MsoNormal"><img border="0" width="623" height="354" id= "image51.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image030.gif" alt= "image" name="image51.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="300" id= "image227.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image031.gif" alt= "image" name="image227.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="291" id= "image12.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image032.gif" alt= "image" name="image12.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.4:</span> <span style='font-size:12.0pt;line-height:115%'>click on email option, after check boxing add to email option for the required flight.Fill the required details and click on send below text option , to add charges</span></p> <p class="MsoNormal"><img border="0" width="434" height="294" id= "image121.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image033.gif" alt= "image" name="image121.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.5:</span> <span style='font-size:12.0pt;line-height:115%'>click on change/modify search option to change search.</span></p> <p class="MsoNormal"><img border="0" width="398" height="291" id= "image218.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image034.gif" alt= "image" name="image218.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.6:</span> <span style='font-size:12.0pt;line-height:115%'>click on the fare rule option below flight , to view fare rules</span></p> <p class="MsoNormal"><img border="0" width="624" height="171" id= "image80.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image035.gif" alt= "image" name="image80.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.7:</span> <span style='font-size:12.0pt;line-height:115%'>Hover mouse over the price to view the fare summary</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.8:</span> <span style='font-size:12.0pt;line-height:115%'>click on flight details to view the details,</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="306" id= "image06.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image036.gif" alt= "image" name="image06.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.9:</span> <span style='font-size:12.0pt;line-height:115%'>click on book now button to go to booking page</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.10</span><span style='font-size:12.0pt;line-height:115%'>: fill the passenger details, check the fare summary. Select the meal plan, seat preference and baggage preference</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="272" id= "image35.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image037.gif" alt= "image" name="image35.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="328" id= "image162.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image038.gif" alt= "image" name="image162.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.11:</span> <span style='font-size:12.0pt;line-height:115%'>check box the terms and conditions option and click on book now button</span></p> <p class="MsoNormal"><img border="0" width="624" height="295" id= "image242.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image039.gif" alt= "image" name="image242.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.12:</span> <span style='font-size:12.0pt;line-height:115%'>check the booking preview</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.13:</span> <span style='font-size:12.0pt;line-height:115%'>check the itinerary generated and click on print to take a print out, click on email option and send email, click on home page to go to portal</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'> </span></p> <h1><a name="_Toc461012618"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>5.1 How to do a Round trip flight search(Domestic/International) and book a flight?</span></a></h1> <p class="MsoNormal" style='line-height:normal'> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path:</span> <a href= "http://agents.ritcotravels.com/domesticflights.jsp?lg=English"><span style='font-size:12.0pt;line-height:115%;color:#1155CC'> http://agents.travels.com/domesticflights.jsp?lg=English</span></a></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8; background:white'> Step 1:</span> <span style= 'font-size:12.0pt;line-height:115%'>Select return way radio button</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'>Enter the origin and destination and select from the list</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>Select onward date and return date</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 4:</span> <span style='font-size:12.0pt;line-height:115%'>select the pax number adult/child/infant</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 5:</span> <span style='font-size:12.0pt;line-height:115%'>If required enter the layover time (format: HH:MM),select Fare type, class,preferred airline</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>DOMESTIC ROUND TRIP - FLIGHT SEARCH /BOOKING</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6:</span> <span style='font-size:12.0pt;line-height:115%'>click on search button</span></p> <p class="MsoNormal"><img border="0" width="624" height="153" id= "image281.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image040.gif" alt= "image" name="image281.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Result page:</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.1:</span> <span style='font-size:12.0pt;line-height:115%'>In the left side , there are options for selecting price (price filter), no. of stop overs, flight timings,flight refundable,airlines, select the required options and see the results</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="290" id= "image174.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image041.gif" alt= "image" name="image174.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%'>Hover mouse over the price to view the fare summary</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="326" id= "image123.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image042.gif" alt= "image" name="image123.png" /></p> <p class="MsoNormal"><img border="0" width="624" height="294" id= "image310.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image043.gif" alt= "image" name="image310.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.2:</span> <span style='font-size:12.0pt;line-height:115%'>click on email option, after check boxing add to email option for the required flight.Fill the required details and click on send below text option , to add charges</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="556" height="399" id= "Picture 5" src= "FrontPanelUserManualB2BportalTemplate12_files/image044.jpg" alt= "image" name="Picture 5" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.3:</span> <span style='font-size:12.0pt;line-height:115%'>select the required flights and view the total price</span></p> <p class="MsoNormal"><img border="0" width="624" height="289" id= "image290.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image045.gif" alt= "image" name="image290.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.4:</span> <span style='font-size:12.0pt;line-height:115%'>click on book now button to go to booking page</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.5:</span> <span style='font-size:12.0pt;line-height:115%'>fill the passenger details, check the fare summary. Select the meal plan, seat preference and baggage preference</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="295" id= "image255.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image046.gif" alt= "image" name="image255.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.6:</span> <span style='font-size:12.0pt;line-height:115%'>check box the terms and conditions option and click on book now button</span></p> <p class="MsoNormal"><img border="0" width="624" height="282" id= "image285.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image047.gif" alt= "image" name="image285.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.7:</span> <span style='font-size:12.0pt;line-height:115%'>check the booking preview</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.8:</span> <span style='font-size:12.0pt;line-height:115%'>check the itinerary generated and click on print to take a print out, click on email option and send email, click on home page to go to portal</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%'>---------------------------------------------------------------------------------------------------------------------</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>INTERNATIONAL ROUND TRIP</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7:</span> <span style='font-size:12.0pt;line-height:115%'>do a international round trip search by selecting the origin and destination, dates , no.of passengers and click on search</span></p> <p class="MsoNormal"><img border="0" width="624" height="297" id= "image246.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image048.gif" alt= "image" name="image246.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>RESULT PAGE</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.1:</span> <span style='font-size:12.0pt;line-height:115%'>In the left side , there are options for selecting price (price filter), no. of stop overs, flight timings,flight refundable,airlines, select the required options and see the results</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.2:</span> <span style='font-size:12.0pt;line-height:115%'>click on flight details to view the details</span></p> <p class="MsoNormal"><img border="0" width="624" height="262" id= "image175.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image049.gif" alt= "image" name="image175.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="290" id= "image276.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image050.gif" alt= "image" name="image276.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.3:</span> <span style='font-size:12.0pt;line-height:115%'>click on email option, after check boxing add to email option for the required flight.Fill the required details and click on send below text option , to add charges</span></p> <p class="MsoNormal"><img border="0" width="611" height="293" id= "image271.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image051.gif" alt= "image" name="image271.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="615" height="315" id= "image93.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image052.gif" alt= "image" name="image93.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.4:</span> <span style='font-size:12.0pt;line-height:115%'>click on modify/change search to do the required changes if necessary.</span></p> <p class="MsoNormal"><img border="0" width="615" height="181" id= "image112.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image053.gif" alt= "image" name="image112.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.5:</span> <span style='font-size:12.0pt;line-height:115%'>click on book now button to go to booking page</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.6:</span> <span style='font-size:12.0pt;line-height:115%'>fill the passenger details, check the fare summary. Select the meal plan, seat preference and baggage preference</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="205" id= "image130.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image054.gif" alt= "image" name="image130.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="282" id= "image139.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image055.gif" alt= "image" name="image139.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.7:</span> <span style='font-size:12.0pt;line-height:115%'>checkbox the terms and conditions option and click on book now button</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.8 :</span> <span style='font-size:12.0pt;line-height:115%'>check the booking preview</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="85" id= "image54.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image056.gif" alt= "image" name="image54.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7.9:</span> <span style='font-size:12.0pt;line-height:115%'>check the itinerary generated and click on print to take a print out, click on email option and send email, click on home page to go to portal</span></p> <p class="MsoNormal"><img border="0" width="624" height="274" id= "image27.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image057.gif" alt= "image" name="image27.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="287" id= "image126.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image058.gif" alt= "image" name="image126.png" /></p> <p class="MsoNormal"> </p> <h1><a name="_Toc461012619"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>5.2 How to do Domestic multi city flight search and book a flight?</span></a></h1> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path:</span> <a href= "http://agents.travels.com/domesticflights.jsp?lg=English"><span style='font-size:12.0pt;line-height:115%'> http://agents.travels.com/domesticflights.jsp?lg=English</span></a></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8; background:white'> Step 1:</span> <span style= 'font-size:12.0pt;line-height:115%'>Select domestic multi city radio button</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'>Enter the origin and destination and select from the list</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>Select onward date</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 4:</span> <span style='font-size:12.0pt;line-height:115%'>select the pax number adult/child/infant</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 5:</span> <span style='font-size:12.0pt;line-height:115%'>If required select Fare type, currency, class</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="233" id= "image260.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image059.gif" alt= "image" name="image260.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 6:</span> <span style='font-size:12.0pt;line-height:115%'>click on search</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Result page:</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.1:</span> <span style='font-size:12.0pt;line-height:115%'>In the left side , there are options for selecting price (price filter), no. of stop overs, flight timings,flight refundable,airlines, select the required options and see the results</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%'>Hover mouse over the price to view the fare summary</span></p> <p class="MsoNormal"><img border="0" width="591" height="363" id= "Picture 8" src= "FrontPanelUserManualB2BportalTemplate12_files/image060.jpg" alt= "image" name="Picture 8" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="295" id= "image24.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image061.gif" alt= "image" name="image24.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.3:</span><span style='font-size:12.0pt;line-height:115%'>click on the fare rule option below flight , to view fare rules</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="295" id= "image39.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image062.gif" alt= "image" name="image39.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.3:</span> <span style='font-size:12.0pt;line-height:115%'>click on flight details to view the details,</span></p> <p class="MsoNormal"><img border="0" width="624" height="291" id= "image145.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image063.gif" alt= "image" name="image145.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.5:</span> <span style='font-size:12.0pt;line-height:115%'>select the flights from hyderabad-chennai and chennai - bengaluru</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.6:</span> <span style='font-size:12.0pt;line-height:115%'>click on book now button to go to booking page</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="327" id= "image157.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image064.gif" alt= "image" name="image157.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.7 :</span> <span style='font-size:12.0pt;line-height:115%'>fill the passenger details, check the fare summary. Select the meal plan, seat preference and baggage preference</span></p> <p class="MsoNormal"><img border="0" width="624" height="309" id= "image117.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image065.gif" alt= "image" name="image117.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.8:</span> <span style='font-size:12.0pt;line-height:115%'>check box the terms and conditions option and click on book now button</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="292" id= "image274.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image066.gif" alt= "image" name="image274.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.9:</span> <span style='font-size:12.0pt;line-height:115%'>click on book now option</span></p> <p class="MsoNormal"><img border="0" width="631" height="144" id= "image291.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image067.gif" alt= "image" name="image291.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="598" height="159" id= "image211.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image068.gif" alt= "image" name="image211.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.10:</span> <span style='font-size:12.0pt;line-height:115%'>check the itinerary generated and click on print to take a print out, click on email option and send email, click on home page to go to portal</span></p> <p class="MsoNormal"> </p> <h1><a name="_Toc461012620"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>5.3 How to do GDS multi city flight search and book a flight?</span></a></h1> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path:</span> <a href= "http://agents.ritcotravels.com/domesticflights.jsp?lg=English"><span style='font-size:12.0pt;line-height:115%;color:#1155CC'> http://agents.travels.com/domesticflights.jsp?lg=English</span></a></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8; background:white'> Step 1:</span> <span style= 'font-size:12.0pt;line-height:115%'>Select GDS multi city radio button</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'>Enter the origin and destination and select from the list</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>Select onward date</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 4:</span> <span style='font-size:12.0pt;line-height:115%'>select the pax number adult/child/infant</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 5:</span> <span style='font-size:12.0pt;line-height:115%'>If required select currency, class</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="625" height="252" id= "image301.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image069.gif" alt= "image" name="image301.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 6:</span> <span style='font-size:12.0pt;line-height:115%'>click on search</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Result page:</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.1:</span> <span style='font-size:12.0pt;line-height:115%'>In the left side , there are options for selecting price (price filter), no. of stop overs, flight timings,flight refundable,airlines, select the required options and see the results</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="255" id= "image256.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image070.gif" alt= "image" name="image256.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="282" id= "image135.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image071.gif" alt= "image" name="image135.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.2:</span> <span style='font-size:12.0pt;line-height:115%'>click on flight details to view the details,</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="195" id= "image197.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image072.gif" alt= "image" name="image197.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.3:</span> <span style='font-size:12.0pt;line-height:115%'>click on the fare rule option below flight , to view fare rules</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%'>Hover mouse over the price to view the fare summary</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="227" id= "image217.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image073.gif" alt= "image" name="image217.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.4:</span> <span style='font-size:12.0pt;line-height:115%'>click on class availability, apply corporate code if required and click on the required class</span></p> <p class="MsoNormal"><img border="0" width="624" height="278" id= "image177.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image074.gif" alt= "image" name="image177.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.5:</span> <span style='font-size:12.0pt;line-height:115%'>click on book now button to go to booking page</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.6:</span> <span style='font-size:12.0pt;line-height:115%'>fill the passenger details, check the fare summary. Select the meal plan, seat preference and baggage preference</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="627" height="254" id= "Picture 163" src= "FrontPanelUserManualB2BportalTemplate12_files/image075.jpg" alt= "image" name="Picture 163" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.7:</span> <span style='font-size:12.0pt;line-height:115%'>checkbox the terms and conditions option and click on book now button</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.8:</span> <span style='font-size:12.0pt;line-height:115%'>check the booking preview</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="284" id= "image15.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image076.gif" alt= "image" name="image15.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6.9:</span> <span style='font-size:12.0pt;line-height:115%'>check the itinerary generated and click on print to take a print out, click on email option and send email, click on home page to go to portal</span></p> <p class="MsoNormal"><img border="0" width="624" height="287" id= "image98.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image077.gif" alt= "image" name="image98.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'> </span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'> </span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'> </span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'> </span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'> </span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'> </span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'> </span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'> </span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'> </span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'> </span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'> </span></p> <h1><a name="_Toc461012621"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>6.How to search and book a Hotel?</span></a></h1> <p class="MsoNormal" style='line-height:normal'> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path:</span> <span style= 'font-size:12.0pt;line-height:115%;color:blue'>http://agents.travels.com/domesticflights.jsp?lg=English&hotels=true</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8; background:white'> Step 1:</span> <span style= 'font-size:12.0pt;line-height:115%'>Enter the destination</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'>Enter the check in and check out dates</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>Enter the number of pax -- adult,child and infant</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="290" id= "image307.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image078.gif" alt= "image" name="image307.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 4:</span> <span style='font-size:12.0pt;line-height:115%'>click on add room, if one more room is required , fill the details</span></p> <p class="MsoNormal"><img border="0" width="624" height="290" id= "image282.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image079.gif" alt= "image" name="image282.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 5:</span> <span style='font-size:12.0pt;line-height:115%'>Click on advance options, select star rating,sort filter,hotel name , payment type</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="263" id= "image167.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image080.gif" alt= "image" name="image167.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6:</span> <span style='font-size:12.0pt;line-height:115%'>click on search button</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%'>Result page:</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7:</span> <span style='font-size:12.0pt;line-height:115%'>enter the hotel name/location and click on filter below them(if searching for a particular hotel).</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%'>Also you can check hotel price wise using price filter, star ratings, facilities and payment type (using options at the left side of the page)</span></p> <p class="MsoNormal"><img border="0" width="624" height="233" id= "image52.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image081.gif" alt= "image" name="image52.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 8:</span> <span style='font-size:12.0pt;line-height:115%'>checkbox on add to email option and click on email option</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="316" id= "image171.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image082.gif" alt= "image" name="image171.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 9:</span> <span style='font-size:12.0pt;line-height:115%'>click on send email option</span></p> <p class="MsoNormal"><img border="0" width="624" height="199" id= "image99.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image083.gif" alt= "image" name="image99.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 10</span><span style='font-size:12.0pt;line-height:115%'>:check box on add to compare option and click on show compare option</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="286" id= "image29.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image084.gif" alt= "image" name="image29.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="249" id= "image158.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image085.gif" alt= "image" name="image158.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 11:</span> <span style='font-size:12.0pt;line-height:115%'>click on show rooms option below the price and click on continue button beside the room</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="250" id= "image275.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image086.gif" alt= "image" name="image275.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 12:</span> <span style='font-size:12.0pt;line-height:115%'>select the room and currency can be changed</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 13:</span> <span style='font-size:12.0pt;line-height:115%'>click on book button</span></p> <p class="MsoNormal"><img border="0" width="624" height="234" id= "image66.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image087.gif" alt= "image" name="image66.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 14:</span> <span style='font-size:12.0pt;line-height:115%'>fill the passenger details in the booking page</span></p> <p class="MsoNormal"><img border="0" width="624" height="261" id= "image38.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image088.gif" alt= "image" name="image38.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 13:</span> <span style='font-size:12.0pt;line-height:115%'>check box on agreement option</span></p> <p class="MsoNormal"><img border="0" width="624" height="114" id= "image219.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image089.gif" alt= "image" name="image219.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 14:</span> <span style='font-size:12.0pt;line-height:115%'>click on the link to see the voucher</span></p> <p class="MsoNormal"><img border="0" width="624" height="175" id= "image152.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image090.gif" alt= "image" name="image152.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 15:</span> <span style='font-size:12.0pt;line-height:115%'>check the voucher generated.click on print to take a print out, click on email option and send email</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="263" id= "image107.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image091.gif" alt= "image" name="image107.png" /></p> <p class="MsoNormal" style='line-height:normal'> </p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'> </span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'>---------------------------------------------------------------------------------------------------------------------</span></p> <h1><a name="_Toc461012622"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>7.How to search for a Bus and do a booking?</span></a></h1> <p class="MsoNormal" style='line-height:normal'> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path:</span> <span style= 'font-size:12.0pt;line-height:115%;color:blue'>http://agents.travels.com/buseshome.jsp?lg=null</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8; background:white'> Step 1:</span> <span style= 'font-size:12.0pt;line-height:115%'>Enter the origin and destination</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'>select the date</span></p> <p class="MsoNormal"><img border="0" width="624" height="221" id= "image295.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image092.gif" alt= "image" name="image295.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>check the travel names and click on availability button</span></p> <p class="MsoNormal"><img border="0" width="624" height="257" id= "image57.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image093.gif" alt= "image" name="image57.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>click on the boarding point , select the seat and click on book now button</span></p> <p class="MsoNormal"><img border="0" width="624" height="253" id= "image111.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image094.gif" alt= "image" name="image111.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%'>Select seat and boarding point</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 4:</span> <span style='font-size:12.0pt;line-height:115%'>enter the passenger details and click on book now button</span></p> <p class="MsoNormal"><img border="0" width="624" height="259" id= "image74.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image095.gif" alt= "image" name="image74.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 5:</span> <span style='font-size:12.0pt;line-height:115%'>check the itinerary generated and click on print to take a print out, click on email option and send email, click on home page to go to portal</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <h1><a name="_Toc461012623"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>8.How to search for a Holiday package?</span></a></h1> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path:</span> <span style= 'font-size:12.0pt;line-height:115%;color:blue'>http://agents.travels.com/domesticflights_holiday.jsp?lg=English</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 1:</span> <span style='font-size:12.0pt;line-height:115%'>Select destination from the drop down list</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'>select check in and check out date</span></p> <p class="MsoNormal"><img border="0" width="624" height="226" id= "image76.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image096.gif" alt= "image" name="image76.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>click on explore tours</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 4:</span> <span style='font-size:12.0pt;line-height:115%'>click on view details button</span></p> <p class="MsoNormal"><img border="0" width="624" height="286" id= "image79.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image097.gif" alt= "image" name="image79.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 5:</span> <span style='font-size:12.0pt;line-height:115%'>click on send enquiry button</span></p> <p class="MsoNormal"><img border="0" width="624" height="276" id= "image116.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image098.gif" alt= "image" name="image116.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 6:</span> <span style='font-size:12.0pt;line-height:115%'>fill the details in the enquiry page and click on send enquiry button</span></p> <p class="MsoNormal"><img border="0" width="624" height="279" id= "image75.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image099.gif" alt= "image" name="image75.png" /></p> <p class="MsoNormal"><img border="0" width="624" height="247" id= "image172.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image100.gif" alt= "image" name="image172.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 7:</span> <span style='font-size:12.0pt;line-height:115%'>Offline billing is done</span></p> <h1><a name="_Toc461012624"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>8.1 How to do mobile/dth recharge ?</span></a></h1> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path:</span><span style='font-size:12.0pt;line-height:115%;color:blue'>http://agents.travels.com/mobilerecharge.jsp</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 1:</span> <span style='font-size:12.0pt;line-height:115%'>click on Mobile/DTH recharge option tab</span></p> <p class="MsoNormal"><img border="0" width="624" height="177" id= "image140.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image101.gif" alt= "image" name="image140.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'>click on recharge now option</span></p> <p class="MsoNormal"> </p> <h1><a name="_Toc461012625"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>9.How to view Profile details?</span></a></h1> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path: </span> <span style= 'font-size:12.0pt;line-height:115%;color:blue'>http://agents.travels.com/profile_newtemp.jsp?lg=English</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 1:</span> <span style='font-size:12.0pt;line-height:115%'>click on Profile tab</span></p> <p class="MsoNormal" style='line-height:normal'><img border="0" width="624" height="115" id="image261.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image102.gif" alt= "image" name="image261.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'>click on Profile option in the drop down</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal" style='line-height:normal'> </p> <p class="MsoNormal" style='line-height:normal'><img border="0" width="624" height="167" id="image237.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image103.gif" alt= "image" name="image237.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>check the profile details</span></p> <p class="MsoNormal"><img border="0" width="624" height="301" id= "image233.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image104.gif" alt= "image" name="image233.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <h1><a name="_Toc461012626"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>9.1 How to change password from profile details page?</span></a></h1> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path:</span> <span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>http://agents.travels.com/profile_newtemp.jsp?lg=English</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 1:</span> <span style= 'font-size:12.0pt;line-height:115%;font-family:"Nova Mono"'>click on profile tab → click on profile option in the tab</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'>enter the old password, then enter the new password and retype it</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>click on change password</span></p> <p class="MsoNormal"><img border="0" width="633" height="287" id= "image143.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image105.gif" alt= "image" name="image143.png" /></p> <p class="MsoNormal"> </p> <h1><a name="_Toc461012627"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>9.2 How to emulate a customer?</span></a></h1> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'>Path:</span> <a href= "http://agents.ritcotravels.com/profile_newtemp.jsp?lg=English"><span style='font-size:12.0pt;color:#1155CC'> http://agents.travels.com/profile_newtemp.jsp?lg=English</span></a></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:blue'>Step 1:</span> <span style= 'font-size:12.0pt'>click on emulate option in the drop down</span></p> <p class="MsoNormal" style='line-height:normal'><img border="0" width="624" height="276" id="image273.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image106.gif" alt= "image" name="image273.png" /></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:blue'>Step 2:</span> <span style= 'font-size:12.0pt;color:#434343'>select the customer from the drop down</span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:blue'>Step 3:</span> <span style= 'font-size:12.0pt'>click on emulate option</span></p> <p class="MsoNormal" style='line-height:normal'><img border="0" width="624" height="137" id="image308.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image107.gif" alt= "image" name="image308.png" /></p> <p class="MsoNormal" style='line-height:normal'> </p> <h1><a name="_Toc461012628"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>9.3 How to check the balance?</span></a></h1> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'>Path:</span> <a href= "http://agents.ritcotravels.com/profile_newtemp.jsp?lg=English"><span style='font-size:12.0pt;color:#1155CC'> http://agents.travels.com/profile_newtemp.jsp?lg=English#</span></a></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:blue'>Step 1:</span> <span style= 'font-size:12.0pt'>click on balance option under profile tab</span></p> <p class="MsoNormal" style='line-height:normal'> </p> <p class="MsoNormal" style='line-height:normal'> </p> <p class="MsoNormal" style='line-height:normal'><img border="0" width="624" height="233" id="image156.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image108.gif" alt= "image" name="image156.png" /></p> <p class="MsoNormal" style='line-height:normal'> </p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'> </span><span style= 'font-size:12.0pt;color:blue'>Step 2:</span> <span style= 'font-size:12.0pt'>check the balance details</span></p> <p class="MsoNormal" style='line-height:normal'> </p> <p class="MsoNormal" style='line-height:normal'><img border="0" width="624" height="165" id="image205.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image109.gif" alt= "image" name="image205.png" /></p> <p class="MsoNormal" style='line-height:normal'> </p> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><a name="_Toc461012629"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>9.4 How to top up(add money)the account ?</span></a></h1> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#9900FF'>Precondition: Payment gateway should be integrated</span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'>Path:</span><a href= "http://agents.ritcotravels.com/makepaymentcc.jsp?lg=English"><span style='font-size:12.0pt;color:#1155CC'>http://agents.travels.com/makepaymentcc.jsp?lg=English</span></a></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:blue'>Step 1:</span> <span style= 'font-size:12.0pt'>click on top up your account option under the profile tab</span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:blue'>Step 2:</span> <span style= 'font-size:12.0pt;color:#434343'>select payment mode and enter deposit amount</span></p> <p class="MsoNormal" style='line-height:normal'><img border="0" width="617" height="205" id="image173.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image110.gif" alt= "image" name="image173.png" /></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:blue'>Step 3:</span> <span style= 'font-size:12.0pt'>click on proceed booking</span></p> <p class="MsoNormal" style='line-height:normal'><img border="0" width="618" height="195" id="image309.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image111.gif" alt= "image" name="image309.png" /></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:blue'>Step 4:</span> <span style= 'font-size:12.0pt'>select the required bank option</span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:blue'>Step 5:</span> <span style= 'font-size:12.0pt'>click on continue to payment button</span></p> <p class="MsoNormal" style='line-height:normal'><img border="0" width="624" height="232" id="image91.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image112.gif" alt= "image" name="image91.png" /></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:blue'>Step 6:</span> <span style= 'font-size:12.0pt'>enter the username and password</span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:blue'>Step 7:</span><span style= 'font-size:12.0pt'>click on pay option</span></p> <p class="MsoNormal" style='line-height:normal'><img border="0" width="610" height="372" id="Picture 164" src= "FrontPanelUserManualB2BportalTemplate12_files/image113.jpg" alt= "image" name="Picture 164" /></p> <p class="MsoNormal" style='line-height:normal'> </p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:blue'>Step 8:</span> <span style= 'font-size:12.0pt'>if cancel button is clicked , then message is shown</span></p> <p class="MsoNormal" style='line-height:normal'><img border="0" width="615" height="156" id="image209.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image114.gif" alt= "image" name="image209.png" /></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:blue'>Step 9:</span> <span style= 'font-size:12.0pt'>click on show status button to see the receipt</span></p> <p class="MsoNormal" style='line-height:normal'><img border="0" width="614" height="252" id="image228.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image115.gif" alt= "image" name="image228.png" /></p> <p class="MsoNormal" style='line-height:normal'><img border="0" width="606" height="448" id="Picture 165" src= "FrontPanelUserManualB2BportalTemplate12_files/image116.jpg" alt= "image" name="Picture 165" /></p> <p class="MsoNormal" style='line-height:normal'> </p> <p class="MsoNormal" style='line-height:normal'> </p> <h1><a name="_Toc461012630"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>9.5 How to go to admin panel?</span></a></h1> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'>Path:</span> <a href= "http://agents.ritcotravels.com/domesticflights.jsp"><span style= 'font-size:12.0pt;color:#1155CC'>http://agents.travels.com/domesticflights.jsp</span></a></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#4A86E8'>Step 1:</span> <span style= 'font-size:12.0pt'>click on admin panel option under profile tab</span></p> <p class="MsoNormal" style='line-height:normal'><img border="0" width="624" height="229" id="image181.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image117.gif" alt= "image" name="image181.png" /></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#4A86E8'> </span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#4A86E8'> </span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#4A86E8'> </span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#4A86E8'>Step 2:</span> <span style= 'font-size:12.0pt'>view the admin panel</span></p> <p class="MsoNormal"><img border="0" width="623" height="72" id= "image142.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image118.gif" alt= "image" name="image142.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 3</span><span style='font-size:12.0pt;line-height:115%'>: click on home to go to the front panel</span></p> <p class="MsoNormal"> </p> <h1><a name="_Toc461012631"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD;background:white'> 10.How to Manage cart?</span></a></h1> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'>Path:</span> <a href= "http://agents.ritcotravels.com/domesticflights.jsp"><span style= 'font-size:12.0pt;color:#1155CC'>http://agents.travels.com/domesticflights.jsp</span></a></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:blue'>Step 1:</span> <span style= 'font-size:12.0pt'>click on manage cart option under accounts tab</span></p> <p class="MsoNormal" style='line-height:normal'><img border="0" width="624" height="240" id="image321.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image119.gif" alt= "image" name="image321.png" /></p> <p class="MsoNormal"> </p> <h1><a name="_Toc461012632"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>10.1 How to see my booking list (View Ticket copy,Invoice, raise cancel request, reschedule request)?</span></a></h1> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'>Path:</span> <span style= 'font-size:12.0pt;color:blue'>http://agents.travels.com/domesticflights.jsp?lg=English</span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:blue'>Step1:</span> <span style= 'font-size:12.0pt'>click on my bookings option under the accounts tab</span></p> <p class="MsoNormal" style='line-height:normal'><img border="0" width="624" height="145" id="image319.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image120.gif" alt= "image" name="image319.png" /></p> <p class="MsoNormal" style='line-height:normal'> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'>There are various kinds of booking types available in the system</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%'>●<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='font-size:12.0pt;line-height:115%'>Flight bookings</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%'>●<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='font-size:12.0pt;line-height:115%'>Flight cancellation</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%'>●<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='font-size:12.0pt;line-height:115%'>Receipts</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%'>●<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='font-size:12.0pt;line-height:115%'>Bus bookings</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%'>●<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='font-size:12.0pt;line-height:115%'>Cab bookings</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%'>●<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='font-size:12.0pt;line-height:115%'>Mobile Recharge</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%'>●<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='font-size:12.0pt;line-height:115%'>Train bookings</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%'>●<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='font-size:12.0pt;line-height:115%'>Hotel bookings</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%'>●<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='font-size:12.0pt;line-height:115%'>Packages</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%'>●<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='font-size:12.0pt;line-height:115%'>Hold queues</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%'>●<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='font-size:12.0pt;line-height:115%'>SSR history</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%'>●<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='font-size:12.0pt;line-height:115%'>Credit note</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%'>●<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='font-size:12.0pt;line-height:115%'>Debit note</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%'>●<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='font-size:12.0pt;line-height:115%'>Fund transfers</span></p> <p class="MsoNormalCxSpMiddle" style= 'margin-left:.5in;text-indent:-.25in'><span style= 'font-size:12.0pt;line-height:115%'>●<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='font-size:12.0pt;line-height:115%'>Fund reversals</span></p> <p class="MsoNormal"><img border="0" width="624" height="236" id= "image186.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image121.gif" alt= "image" name="image186.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <p class="MsoNormal" style='margin-top:6.0pt;line-height:120%'> <span style='font-size:12.0pt;line-height:120%;color:blue'>Step 2.1:</span> <span style='font-size:12.0pt;line-height:120%'>select flight bookings option , from and to dates and click on get report option</span></p> <p class="MsoNormal"><img border="0" width="624" height="242" id= "image234.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image122.gif" alt= "image" name="image234.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 2.2:</span> <span style='font-size:12.0pt;line-height:115%'>click on ticket option under select option, to view the ticket copy</span></p> <p class="MsoNormal"><img border="0" width="624" height="165" id= "image257.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image123.gif" alt= "image" name="image257.png" /><span style= 'font-size:12.0pt;line-height:115%'> </span></p> <p class="MsoNormal"><img border="0" width="617" height="322" id= "Picture 166" src= "FrontPanelUserManualB2BportalTemplate12_files/image124.jpg" alt= "image" name="Picture 166" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 2.3:</span> <span style='font-size:12.0pt;line-height:115%'>click on invoice print option under select</span></p> <p class="MsoNormal"><img border="0" width="624" height="172" id= "image92.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image125.gif" alt= "image" name="image92.png" /></p> <p class="MsoNormal"><img border="0" width="624" height="216" id= "image141.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image126.gif" alt= "image" name="image141.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 2.4:</span> <span style='font-size:12.0pt;line-height:115%'>click on cancel request option under select option</span></p> <p class="MsoNormal"><img border="0" width="624" height="204" id= "image201.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image127.gif" alt= "image" name="image201.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 2.5:</span> <span style='font-size:12.0pt;line-height:115%'> click on reschedule option under select option</span></p> <p class="MsoNormal"><img border="0" width="624" height="217" id= "image26.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image128.gif" alt= "image" name="image26.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 2.6:</span> <span style='font-size:12.0pt;line-height:115%'>select the passenger, for whom reschedule is needed, and add remarks</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="620" height="296" id= "image18.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image129.gif" alt= "image" name="image18.png" /></p> <p class="MsoNormal"><img border="0" width="624" height="255" id= "image292.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image130.gif" alt= "image" name="image292.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>select hold queues option and from and to dates , click on get report</span></p> <p class="MsoNormal"><img border="0" width="624" height="221" id= "image56.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image131.gif" alt= "image" name="image56.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 3.1:</span> <span style='font-size:12.0pt;line-height:115%'>click on ticket option to view the ticket copy</span></p> <p class="MsoNormal"><img border="0" width="624" height="196" id= "image315.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image132.gif" alt= "image" name="image315.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 4:</span> <span style='font-size:12.0pt;line-height:115%'>select credit note option in the drop down and from and to dates, click on get report</span></p> <p class="MsoNormal"><img border="0" width="624" height="193" id= "image193.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image133.gif" alt= "image" name="image193.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <h1><a name="_Toc461012633"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>10.2 How to view the pax calendar ?</span></a></h1> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path:</span> <a href= "http://agents.ritcotravels.com/domesticflights.jsp?lg=English"><span style='font-size:12.0pt;line-height:115%;color:#1155CC'> http://agents.travels.com/domesticflights.jsp?lg=English</span></a></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 1:</span> <span style='font-size:12.0pt;line-height:115%'>click on pax calendar option , under accounts tab</span></p> <p class="MsoNormal"><img border="0" width="624" height="219" id= "image206.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image134.gif" alt= "image" name="image206.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'>select the type of booking from the drop down, month and year , click on fetch calendar</span></p> <p class="MsoNormal"><img border="0" width="624" height="203" id= "image106.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image135.gif" alt= "image" name="image106.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>click on the passenger name, to view the ticket copy</span></p> <p class="MsoNormal"><img border="0" width="624" height="172" id= "image247.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image136.gif" alt= "image" name="image247.png" /></p> <p class="MsoNormal"><img border="0" width="624" height="152" id= "image77.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image137.gif" alt= "image" name="image77.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 3.1:</span> <span style='font-size:12.0pt;line-height:115%'>click on add mark up option to add markup</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 3.2:</span> <span style='font-size:12.0pt;line-height:115%'>click on home option to go to home page</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 3.3:</span> <span style='font-size:12.0pt;line-height:115%'>click on email and enter email id</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 3.4:</span> <span style='font-size:12.0pt;line-height:115%'>click on print option to print the ticket copy</span></p> <h1><a name="_Toc461012634"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>10.3 How to view the ledger?</span></a></h1> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path:</span> <span style= 'font-size:12.0pt;line-height:115%;color:blue'>http://agents.travels.com/domesticflights.jsp?lg=English</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 1:</span><span style='font-size:12.0pt;line-height:115%'>Click on ledger option , under accounts tab</span></p> <p class="MsoNormal"><img border="0" width="624" height="208" id= "image148.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image138.gif" alt= "image" name="image148.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'> select from and to dates , click on get ledger</span></p> <p class="MsoNormal"><img border="0" width="626" height="284" id= "image16.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image139.gif" alt= "image" name="image16.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>click on excel format button, download the excel sheet and open it</span></p> <p class="MsoNormal"><img border="0" width="626" height="279" id= "Picture 167" src= "FrontPanelUserManualB2BportalTemplate12_files/image140.jpg" alt= "image" name="Picture 167" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <h1><a name="_Toc461012635"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>10.4 How to view commissions from front panel ?</span></a></h1> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path:</span><span style='font-size:12.0pt;line-height:115%;color:blue'>http://agents.travels.com/clientflightcommissions.jsp?groupid=2&groupname=Subagent%2095&lg=English</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 1:</span> <span style='font-size:12.0pt;line-height:115%'>click on view commissions , under accounts tab</span></p> <p class="MsoNormal"><img border="0" width="624" height="247" id= "image13.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image141.gif" alt= "image" name="image13.png" /></p> <p class="MsoNormal"><img border="0" width="624" height="247" id= "image226.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image142.gif" alt= "image" name="image226.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><span style= 'font-size:14.0pt;line-height:115%;color:#4F81BD'> </span></h1> <h1><a name="_Toc461012636"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>10.5 How to do make payment ?</span></a></h1> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path:</span><span style='font-size:12.0pt;line-height:115%;color:blue'>http://agents.travels.com/makepayment.jsp?lg=English</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step1:</span> <span style='font-size:12.0pt;line-height:115%'>click on make payment option, under accounts tab</span></p> <p class="MsoNormal"><img border="0" width="633" height="174" id= "image202.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image143.gif" alt= "image" name="image202.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'>Fill the details : payment mode, deposit amount, deposit date, remarks,cheque number, upload cheque copy, bank, deposited branch and our branch accounts.</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>click on submit button</span></p> <p class="MsoNormal"><img border="0" width="512" height="443" id= "image84.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image144.gif" alt= "image" name="image84.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <h1><a name="_Toc461012637"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>10.6 How to view the reports?</span></a></h1> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path</span><span style='font-size:12.0pt;line-height:115%'>:</span><a href="http://agents.ritcotravels.com/salesreports.jsp?lg=English"><span style='font-size:12.0pt;line-height:115%;color:#1155CC'>http://agents.travels.com/salesreports.jsp?lg=English</span></a></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 1:</span> <span style='font-size:12.0pt;line-height:115%'>click on reports option, under accounts tab</span></p> <p class="MsoNormal"><img border="0" width="624" height="219" id= "image164.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image145.gif" alt= "image" name="image164.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'>select report type (flight sale / flight cancellation / hotel sale / segment report), from and to date</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>click on get report</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="272" id= "image85.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image146.gif" alt= "image" name="image85.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 4:</span> <span style='font-size:12.0pt;line-height:115%'>open the excel sheet to see the report</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <h1><a name="_Toc461012638"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>10.7 How to add staff ?</span></a></h1> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path:</span> <span style= 'font-size:12.0pt;line-height:115%;color:blue'>http://agents.travels.com/domesticflights.jsp?lg=English</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 1:</span> <span style='font-size:12.0pt;line-height:115%'>click on add staff option,under accounts tab</span></p> <p class="MsoNormal"><img border="0" width="645" height="281" id= "image64.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image147.gif" alt= "image" name="image64.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'>fill the staff details and click on send details</span></p> <p class="MsoNormal"><img border="0" width="624" height="267" id= "image221.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image148.gif" alt= "image" name="image221.png" /></p> <p class="MsoNormal"> </p> <h1><a name="_Toc461012639"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>10.8 How to view staff ?</span></a></h1> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path:</span><span style='font-size:12.0pt;line-height:115%;color:blue'>http://agents.travels.com/viewallstaff.jsp?lg=English</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 1:</span> <span style='font-size:12.0pt;line-height:115%'>click on view all staff option under the my accounts tab</span></p> <p class="MsoNormal"><img border="0" width="617" height="284" id= "image65.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image149.gif" alt= "image" name="image65.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'> view the staff details</span></p> <p class="MsoNormal"> </p> <h1><a name="_Toc461012640"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>10.9 How to add agent mark up ?</span></a></h1> <p class="MsoNormal" style='line-height:normal'> </p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:#FF9900'>Path:</span> <span style= 'font-size:12.0pt;color:blue'>http://agents.travels.com/flightmarkup.jsp?lg=English</span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:blue'>Step 1:</span> <span style= 'font-size:12.0pt'>click on agent markup option under the accounts tab</span></p> <p class="MsoNormal" style='line-height:normal'><img border="0" width="621" height="355" id="image101.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image150.gif" alt= "image" name="image101.png" /></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:blue'> </span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:blue'> </span></p> <p class="MsoNormal" style='line-height:normal'><span style= 'font-size:12.0pt; color:blue'>Step 2:</span> <span style= 'font-size:12.0pt'>click on add agent mark up option</span></p> <p class="MsoNormal" style='line-height:normal'><img border="0" width="624" height="164" id="image239.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image151.gif" alt= "image" name="image239.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>fill the details and click on add markup</span></p> <p class="MsoNormal"><img border="0" width="624" height="257" id= "image278.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image152.gif" alt= "image" name="image278.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 4:</span> <span style='font-size:12.0pt;line-height:115%'>click on view mark up</span></p> <p class="MsoNormal"><img border="0" width="624" height="169" id= "image262.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image153.gif" alt= "image" name="image262.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <h1><a name="_Toc461012641"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>10.10 How to check hold queues ?</span></a></h1> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path: </span> <a href= "http://agents.travels.com/agentqueues.jsp?lg=English"><span style= 'font-size:12.0pt;line-height:115%;color:#1155CC'>http://agents.travels.com/agentqueues.jsp?lg=English</span></a></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 1:</span> <span style='font-size:12.0pt;line-height:115%'>click on hold queues option under my accounts tab</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="624" height="404" id= "image194.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image154.gif" alt= "image" name="image194.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'>click on one of the options eg: cancellation queues to view the request</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%'>Booking queues / cancellation queues / Reschedule queues / Pending payment queues</span></p> <p class="MsoNormal"><img border="0" width="624" height="218" id= "image313.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image155.gif" alt= "image" name="image313.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>Click on refund receipt , to refund the cancellation request.</span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'> </span></p> <h1><a name="_Toc461012642"><span style= 'font-size:14.0pt;line-height:115%; color:#4F81BD'>11.How to raise a support/group request?</span></a></h1> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#FF9900'>Path:</span><span style='font-size:12.0pt;line-height:115%;color:blue'>http://agents.travels.com/agentsupport.jsp?lg=English</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 1:</span> <span style='font-size:12.0pt;line-height:115%'>click on support request</span></p> <p class="MsoNormal"><img border="0" width="624" height="91" id= "image196.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image156.gif" alt= "image" name="image196.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 2:</span> <span style='font-size:12.0pt;line-height:115%'>fill the details, in the group request page</span></p> <p class="MsoNormal"><img border="0" width="624" height="211" id= "image25.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image157.gif" alt= "image" name="image25.png" /></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><img border="0" width="595" height="271" id= "image163.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image158.gif" alt= "image" name="image163.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:blue'>Step 3:</span> <span style='font-size:12.0pt;line-height:115%'>click on group booking request</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 4:</span> <span style='font-size:12.0pt;line-height:115%'>click on credit request</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 5:</span> <span style='font-size:12.0pt;line-height:115%'>fill the details and click on credit request</span></p> <p class="MsoNormal"><img border="0" width="624" height="204" id= "image44.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image159.gif" alt= "image" name="image44.png" /></p> <p class="MsoNormal"><img border="0" width="619" height="137" id= "image236.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image160.gif" alt= "image" name="image236.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 6:</span> <span style='font-size:12.0pt;line-height:115%'>click on OK button in the pop up</span></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 7:</span> <span style='font-size:12.0pt;line-height:115%'>click on support request tab</span></p> <p class="MsoNormal"><img border="0" width="586" height="425" id= "image127.png" src= "FrontPanelUserManualB2BportalTemplate12_files/image161.gif" alt= "image" name="image127.png" /></p> <p class="MsoNormal"><span style= 'font-size:12.0pt;line-height:115%;color:#4A86E8'>Step 8:</span> <span style='font-size:12.0pt;line-height:115%'>click on OK button in the pop up message.</span></p> </div>
Contents
Topics
Search
1.What does Iween’s Nextra B2B portal front panel consists of ?
2.How can agent register in to the portal?
3.How to Log into the system?
4.How to reset password?
5.How to do one way flight search (Domestic,International) and book a flight?
5.1 How to do a Round trip flight search(Domestic/International) and book a flight?
5.2 How to do Domestic multi city flight search and book a flight?
5.3 How to do GDS multi city flight search and book a flight?
6.How to search and book a Hotel?
7.How to search for a Bus and do a booking?
8.How to search for a Holiday package?
8.1 How to do mobile/dth recharge ?
9.How to view Profile details?
9.1 How to change password from profile details page?
9.2 How to emulate a customer?
9.3 How to check the balance?
9.4 How to top up(add money)the account ?
9.5 How to go to admin panel?
10.How to Manage cart?
10.1 How to see my booking list (View Ticket copy,Invoice, raise cancel request, reschedule request)?
10.2 How to view the pax calendar ?
10.3 How to view the ledger?
10.4 How to view commissions from front panel ?
10.5 How to do make payment ?
10.6 How to view the reports?
10.7 How to add staff ?
10.8 How to view staff ?
10.9 How to add agent mark up ?
10.10 How to check hold queues ?
11.How to raise a support/group request?
1.What does Iween’s Nextra B2B portal front panel consists of ?
10.1 How to see my booking list (View Ticket copy,Invoice, raise cancel request, reschedule request)?
10.10 How to check hold queues ?
10.2 How to view the pax calendar ?
10.3 How to view the ledger?
10.4 How to view commissions from front panel ?
10.5 How to do make payment ?
10.6 How to view the reports?
10.7 How to add staff ?
10.8 How to view staff ?
10.9 How to add agent mark up ?
10.How to Manage cart?
11.How to raise a support/group request?
2.How can agent register in to the portal?
3.How to Log into the system?
4.How to reset password?
5.1 How to do a Round trip flight search(Domestic/International) and book a flight?
5.2 How to do Domestic multi city flight search and book a flight?
5.3 How to do GDS multi city flight search and book a flight?
5.How to do one way flight search (Domestic,International) and book a flight?
6.How to search and book a Hotel?
7.How to search for a Bus and do a booking?
8.1 How to do mobile/dth recharge ?
8.How to search for a Holiday package?
9.1 How to change password from profile details page?
9.2 How to emulate a customer?
9.3 How to check the balance?
9.4 How to top up(add money)the account ?
9.5 How to go to admin panel?
9.How to view Profile details?
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